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Indexing remote SharePoint documents (O365) using WebDAV

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Folks,

Good afternoon. Does anyone know how to format Sharepoint URL online (O365) for DLP indexing (IDM) use?

I know and I already use Sharepoint on-premise WebDAV, but I can not do the same with O365 Sharepoint. I've read that Sharepoint's O365 also uses WebDAV for drive mapping.

Has anyone done anything similar that might help?

Thanks!

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Migration dlp 15.1

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Need help,
I have situations where I have to replace the dlp servers (three tiers) with the new ones (physically), what the most important thing to do first? (Old servers have same specs as the new ones,the difference only on Windows 20012 to 2016),
- is there any steps or link that I can try as a guide (video or some screenshots will be helpful),
- confused about the oracle

Thanks

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DB Scanning - How does DLP parse the database?

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Hello all,

Trying to get a better understanding of how DB scanning works. Per the Admin guide: " Scanning of SQL databases occurs for a specific set of column data types. The SQL Database scan extracts data of the following Java Database Connectivity (JDBC) types:

CLOB, BLOB, BIGINT, CHAR, LONGVARCHAR, VARCHAR, TINYINT, SMALLINT, INTEGER, REAL, DOUBLE, FLOAT, DECIMAL, NUMERIC, DATE, TIME, and TIMESTAMP.

The mapping between these column types and those of a specific database depends on the implementation
of the JDBC driver for the scan.

Does the scan go through each colum and row looking to match the contents of the said colum/row against a specific set of policies? 

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Data Loss Prevention Discover Suite

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Non, je n'ai pas besoin d'une solution (je partage des informations seulement)

Hi All, 

If anybody can provide me DLP Discover Suite Datasheet. which components are included in Discover Suite. I saw other forum comment that it can be found in Data Loss Prevention 15.0 Licensing Guide. If yes, kindly please lead me to this guide.

Thanks

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DLP 15.5: Enforce unable to add Endpoint server - received red banner error

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Hi All,

Any idea of bellow error?

An unexpected error has occurred. This could be due to one of the following: 1) Your session timed out and you selected a link that was no longer valid, 2) You used the browser back or forward button placing the system into an inconsistent state, or 3) The system experienced a temporary problem.

This appear after we deleted DLP Endpoint server and tries to add it back, it will just keep prompting in a loop

Tried to restart Enforce services and evern rebooted it

DLP is 3 tier setup

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Modification of pop-up / Alerting messaging

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Has anyone had any success in modifying the alerting message being presented to end users when the policy calls for this as part of the response rule?

There are two aspects with this request...

  1. Support for bilingual messages (in my case I need French and English) but I can see this being needed with other languages such as Spanish and English
  2. Messaging on the pop-up must comply with our internal Branding and communication policies which the default does not.

Without this functionality, we cannot proceed in the next step of the strategy of communicating to our constituents that they are about to exfiltrate information that has been deemed not to exit the organization.   Executives have mandated that this must come first before we start actually blocking.

My thoughts are this should be a simple XML file in which the content can be modified to present our specific messages.  Am I wrong?

Thanks....

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Detect Two Pattern in One Line (Or One Row) Using Data Identifiers

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Hi,

How we can detect two mobile numbers in one line or one row of excell using Data Identifiers. For Example:

9214445525921555354521 sec
9233332323921456777767 sec

I tried below regex but it did not worked.

\d{10}.*\d{10}

I appreciate any help.

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Blank version and General server usage N/A or 0%

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Hallo DLP expert i need help, 

the situation : replacing old servers with new ones (ip and hostname using the old one not changed),(same specs),

                     after installation network monitor server and add into the enforce the status version : unknown and 0% cpu usage and other N/A's

thank's

Dwi

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Enforce Web console stuck in a loop (404) - GlobalDialog?type=NOT_FOUND

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Non, je n'ai pas besoin d'une solution (je partage des informations seulement)

Hi DLP Users,

Just want to share a solution to a strange problem I encountered.

After a Enforce server reboot, we could not login into Enforce console. The Enforce web console was redirecting to: ProtectManager/GlobalDialog?type=NOT_FOUND and was stuck in a loop (404).
When looking in the Tomcat log files we saw an error: ORA-01654: unable to extend index PROTECT.SYSTEMEVENT_FB4A by 128 in tablespace USERS

The solution was to extend the tablespace of USERS table in SQL PLUS / Oracle using this article: https://support.symantec.com/us/en/article.tech220...

I have seen multiple threads (locked) that did not provide this solution but focus on TNS Listener/DB Account lockouts.
Hope this information helps someone!

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Symantec DLP 14.5 Oracle 64 bit Installation Tools

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Hi all,

I am in urgent need of the Symantec DLP ORacle 64bit Installation tools (database template, oracle create user etc). Unfortunately this is not available anywhere (Even Symantec support cannot provide a copy).

I would appreciate assistance on this front if somebody could share / upload a copy of the 14.5 installation tools?

Cheers,

Denis

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Disable Log without Response Rule

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Hi,

I have a policy name is File A with rule to detect by keyword. I want to monitor and block when endpoint copy file A to USB and HTTP/HTTPs so I enable option Removable Device and HTTPS, HTTP on Agent Configuration. I config Response Rule with Endpoint Prevention: Block when any protocol as Removable Device, HTTPS, HTTP, everything is okay.  But I have another policy name File B to classify another file and I want to monitor when it is copied to network file server --> I enable option Copy to Network Share on Agent Configuration. And DLP Agent still sent the log of File A when I copy it to File Server. How can I disable it because I only need log of File B when It is copied to File Server ?

Thank in advance.

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Informix DB Scans

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Hello everybody,

does anybody have experience with Scanning Informix DB using JDBC connector in Symantec DLP 15 ? I know although it is not officially supported , still we manage to connect to database and read tables, but after that i guess it is time for row selector query and we get syntax errors for each table.

This is content of SQLcrawler file:

# IBM Informix

driver_class.informix-sqli = com.informix.jdbc.IfxDriver

driver_subprotocol.informix-sqli = informix-sqli

driver_table_query.informix-sqli = SELECT TRIM(owner) || '.' || tabname FROM systables WHERE tabid > 99 AND tabtype = 'T';

driver_row_selector.informix-sqli = SELECT first {2} {1} from {0}

driver_jar.informix-sqli = ifxjdbc.jar

quote_table_names.informix-sqli = true

This is sample of errors we get:

 error: Unable to extract the data from table: informix.anastavka: A syntax error has occurred.."

 error: Unable to extract the data from table: informix.blokadaknjizenja: A syntax error has occurred.."

etc...

This is example of connection string:

informix-sqli://server:1525/database:INFORMIXSERVER=server;DB_LOCALE=cs_cz.CP1250;CLIENT_LOCALE=cs_cz.CP1250

Thank you in advanced.

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.gif file not Supported/Extracted by OCR in any of the DLP versions

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Oui, j'ai besoin d'une solution

Dear Team,

.gif file not Supported/Extracted by OCR in any of the DLP versions, as per admin guide. So, is there any resolution for this as Client expecting support and detection of .gif extraction on OCR as well.

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How to monitor specific Printers?

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Hello guys,

I need to be able monitor only specifit printers where confidential information is being print. After created a policy and a rule with the "Printer/Fax" protocol, How could I monitor only specifit printers?

Is it possible to use any out-of the box configuration or some sort of customization is required? 

Our printers names following this pattern:

\\PrintServer1.domain.com\Printer1

\\PrintServer1.domain.com\Printer2

\\PrintServer2.domain.com\Printer3

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DLP Enforce SMTP settings with Office 365 mail

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Oui, j'ai besoin d'une solution

Hello everybody,

I want to configure SMTP settings on the DLP, the company is using office 365 for email. We created a new user on the office365s like dlp@mycompany.com, and give it a password, we can successfully login with this acoount and see inbox. And enforce server succesfully telnet smtp.office365.com on port 587. Then we configured smtp settings on enforce like;

Server : smtp.office365.com

System mail: dlp@mycompany.com

User ID : dlp@mycompany.com

Password: <pasww of dlp@mycompany.com>

And In the Reports and Alerts section, we selected "Send report data with emails"

After that, we created a new alert,

In the alert we configured to send email notification when event ID 2112 is occured. (Lookup Plugin reload event id). After this configuration we reloaded lookup plugin and saw this event on the enforce server; but there is no email notification. 

Is this correct? Or do I need to configure anything other than I mentioned above?

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Best way to clean uninstall if we have different versions of DLP

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What is the best way to clean uninstall if we have different versions of DLP?  As i understand different versions of DLP require its own unique clean agent.exe

this means we have to copy all the clean agent versions to the local pc and have to script determine which agent is installed then run the clean agent. 

How do you guys do it?  can you provide sample script?

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Daily Report

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Hi,

I am writing script to check the state, CPU,Memory Utilization,Disk Utilization, Alert of Enforce Server, Endpoint Server and Network Prevention for Web. I tried to select information in Oracle Database but I only find information about state (Endpoint and ICAP) in table ENDPOINTCHANNEL and ICAPCHANNEL. I can't find more information. 

Do you know table_name where these informaton is stored ?

Thank you

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Network Monitor Packet Capture Fails to Start

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Hi Folks ,

I was referring to the below article which talks explicity about the entries that should be there on sudoers.d file  for Netmon Installs which is as below :

https://support.symantec.com/us/en/article.tech251727.html

# Vontu service user
Defaults:SymantecDLP !requiretty
SymantecDLP ALL= NOPASSWD: /bin/mount, /bin/umount, /usr/bin/sshfs
SymantecDLP ALL= NOPASSWD: /lib64/ld-linux-x86-64.so.2 --library-path /opt/Symantec/DataLossPrevention/Detection Server/15.1/Protect/lib/native\:/opt/Symantec/DataLossPrevention/Server JRE/1.8.0_162/lib/amd64/server /opt/Symantec/DataLossPrevention/Detection Server/15.1/Protect/bin/PacketCapture *

I would like to know specific mount point names that will be required  for the one highlighted in bold?

Is there any way we can check at the  application logs that may indicate the mount points used ? 

Any suggestion/help is appreciated !

Cheer's 

Ridhi Singh 

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Oracle DB Naming

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Hi, I think I know the answer to tis question but wanted to see if someone could verify for our DB Admins.

Background:
We currently have DLP verrsion 15 and are moving to version 15.5. Since version 15 is on old hardware and EOL O/S we are going to do a fresh install of 15.5 in parallel with 15.

Question:
Is it required for “protect” to be the database name (we only have one database server)? 
Is it OK to create a new DB called “protect2” or something like that for the new install without creating any issues? 

I couldn't find anything related to this... Any help is greatly appreciated. Thanks. 

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Scanning Unix File System via NFS and Service Account Privileges

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Hello all,

I am trying to scan a Solaris File System (64-bit) by enabling and exposing the file system via NFS. On a Unix platform, in order to parse a file system you need root or root like privileges. Does anyone from out there have an understanding of what level of access a service account requires in order to scan a Unix file system like Solaris? Any guidance is greatly appreciated. Thank you.

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